Frequently Asked Questions

You can contact us through the contact page, stating the subject of the request and attaching the basic documents when requested. We review the initial information, then contact you to determine the next step.

Yes, Sbr provides its services to individuals, companies, and establishments, and the scope of work is determined according to the nature of the request and the client's needs.

We need a brief description of the matter and its parties, the documents related to it, any procedures previously taken, and any existing deadlines. We may request additional information depending on the nature of the file.

Yes, a consultation can be requested to review the agreement or study the legal issue before making the decision, and the scope of the consultation and its fees are determined before starting.

Providing the service remotely or outside the firm's premises can be discussed according to the nature of the work and its requirements, and the arrangements and related expenses are determined upon agreement.

Fees are determined after reviewing the request and estimating the scope of work and its requirements, and are set out in an offer or agreement that clarifies the services included and the method of payment.

Yes, ongoing legal services can be agreed upon within an annual agreement, which specifies the scope of services, the mechanism for requesting and following them up, and the agreed fees.

Coverage is limited to the work specified in the agreement. Any additional or excluded work is discussed and its fees are determined separately before it begins.

Work begins after agreeing on its scope and fees, and completing the documents, authorizations, and requirements necessary according to the type of service.

We commit to professional care in studying and handling the file, and we explain to the client the opportunities and risks that appear. The outcome of the case, however, depends on its facts, its evidence, and what the competent authority decides.

The means of communication and the follow-up mechanism are determined upon contracting, and the client is kept informed of important procedures and developments and of any information or documents required from them.

A preliminary estimate can be provided when the nature of the work allows. The duration may be affected by the completion of documents and by the procedures and schedules of the competent authorities.

We handle clients' information and documents confidentially in accordance with professional and regulatory obligations, and their use and review are limited to what the service and its requirements call for.

Some services require a power of attorney or authorization, depending on the procedure required and the competent authority. We explain the necessary authorities to the client before starting work.

State the date clearly when contacting us, and send the related document. Sending the request alone is not considered acceptance of the engagement or confirmation that the procedure will be handled; the agreement and the possibility of working within the available time must be confirmed.